Patient Information

Staying at the Hospital of St John & St Elizabeth is like a home from home; our aim is to make you feel as comfortable and relaxed as possible. You will enjoy state-of-the-art, en suite facilities, a nurse on call, television and a safe in your room. We can arrange for you to use internet connection, fax machine etc.. should you need to. Fresh linen and towels are provided but you may wish to bring other personal items with you.

Specifically designed to meet every individual’s needs, a delicious and varied menu is available to cater for your palate. Please make staff aware of any food allergies, intolerances or special dietary requirements you have.

You are welcome to visit the Hospital before you are admitted. In any case, you will be pre-assessed for your operation so that you are fully aware of the procedure.

We welcome any questions you may have and provide a constant level of support to guide you through any concerns or queries you may have. If you have any questions, however small you may think, please contact us on 020 7806 4060 and we will be happy to assist you with our dedicated, caring approach.

Why choose us?

• Comprehensive Surgical service on one site
• Consultant led care
• Supported by Specialised Staff
• Excellent Patient staff ratios
• Back up team from a large range of on- site experts
• Patients needing specific monitoring post-surgery can be accommodated in our fully equipped High Dependency Unit.

The risk of infection at our hospital is extremely low, due to our stringent cleaning protocol that enables us to deliver quality healthcare. Single en suite facilities are available to most patients and nurses and doctors adhere to strict hygiene procedures.

MRSA
All patients admitted are screened for MRSA. If a patient is found to be a carrier careful precautions are put in place to prevent spread of infection. Many people have concerns about MRSA infections caught in UK hospitals. Generally MRSA does not cause problems but very occasionally if MRSA gets into a surgical wound or a break in the skin of someone who is in ill-health, it can cause infection. Utmost care is taken to avoid such situations and we are proud to report that our rates of such infection are zero.

Clostridium difficile (C.diff)
C.diff is a bacteria that causes diarrhoea and other intestinal disease when competing bacteria are wiped out by antibiotics. It is the most serious cause of antibiotic-associated diarrhoea and can lead to a severe infection of the colon. The C. difficile bacteria, which naturally reside in the body, become overpopulated: The overpopulation is harmful because the bacterium releases toxins that can cause bloating, constipation, and diarrhoea with abdominal pain, which may become severe. Often, it is cured by discontinuing the antibiotics responsible. Cases are extremely rare because of our continual monitoring of antibiotic prescriptions, private facilities and high hygiene practices..